1
What Information We Collect
tk44winFrom the moment you open an account, certain information is collected automatically or directly from you during each session. A breakdown by category is provided below:
👤
Identity Information
Full name · Date of birth · National ID number · Passport number (where applicable)
📞
Contact Information
Mobile number · email address · residential address (for verification purposes)
💳
Financial Information
bKash/Nagad/Rocket number · transaction history · deposit & withdrawal records
🌐
Technical Information
IP address · Browser type · Device ID · Session time & duration
🎮
Gaming Activity
Betting history · game session logs · win/loss records · favourite games
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Cookies & Tracking
Session cookies · Performance cookies · Preference cookies (see Section 5 for details)
Full payment card numbers or CVV Never stored. Payment processing is handled through third-party PCI DSS certified systems.
2
How we collect your information
tk44win Collects data through several methods. Some is provided directly by you, some is collected automatically, and some may come via third parties:
- Directly from you: When filling out the registration form, submitting KYC documents, or contacting support
- Automatically: IP logs, cookies, browser fingerprint, and device information collected during site visits
- From payment processors: Transaction confirmations, fraud screening results
- Via identity verification services: Third-party KYC services may be used for identity verification purposes
When we collect information directly from you tk44win The reason is always made clear. If you want to know why a particular piece of information is needed, you can ask our support team at any time.
tk44win Collected data is used only for specific, legitimate purposes. It is never used for anything else without your consent:
- Creating and managing your account, and verifying your identity
- Processing deposit, withdrawal, and bonus transactions
- KYC verification and age confirmation
- Preventing fraud, money laundering, and other illegal activities
- Providing customer support and resolving issues
- Complying with legal and regulatory obligations
- Monitoring responsible gaming — identifying unusual behavior and offering support
- Improving platform performance and security
Promotional emails or SMS are sent only with your consent. You can unsubscribe at any time — this has no effect on your access to our services.
4
When and With Whom We Share Data
This is one of the most important points. tk44win Does not sell, rent, or share your data for commercial purposes. Data may be shared only in specific circumstances:
- Payment Processors: With bKash, Nagad, and other payment partners — solely to complete transactions
- KYC service provider: For identity verification — contracted third parties who are bound by the same privacy standards
- Technical Infrastructure: For hosting, cybersecurity, and anti-fraud services — data is transmitted in encrypted form
- Game Providers: When playing games by Pragmatic Play or Evolution, only a session token is shared — never your personal data
- Legal obligations: To comply with court orders, regulatory authority requests, or to assist law enforcement investigations
Whenever data is shared with a third party, that party tk44win— are contractually bound to uphold the same privacy standards. They are not permitted to share that data with anyone else.
5
Cookies & Tracking Technologies
tk44win This website uses cookies — small text files stored in your browser. They do not steal your identity; they simply make the site faster and easier to use.
| Cookie Type |
Purpose |
Retention Period |
Can it be disabled? |
| Essential Cookies |
Keeping login sessions active, security |
At the end of the session |
No — the site will not function |
| Performance cookies |
Monitoring page load speed and detecting errors |
30 days |
Yes |
| Preference Cookies |
Remembering your language, theme, and preferred games |
90 days |
Yes |
| Analytics Cookies |
Understanding site usage patterns |
1 year |
Yes |
Cookies can be managed through your browser settings. However, disabling essential cookies will prevent core functions such as login and payments from working. tk44win Does not engage in cross-site tracking or collect data without the user's knowledge.
6
How long your data is retained
tk44win Data is not retained beyond what is necessary. However, certain information must be kept for a specific period to meet legal and regulatory requirements:
- Account Information: For the duration of the active account and a minimum of 5 years after closure — as required by law
- Financial Transactions: At least 5 years — in compliance with Anti-Money Laundering regulations
- KYC Documents: 5–7 years — or as long as applicable law requires
- Gaming logs: 3 years — for dispute resolution purposes
- Marketing preferences: Until consent is withdrawn — upon withdrawal, data is deleted immediately
Once the retention period expires, data is securely deleted or anonymized so it can no longer be traced back to any individual.
7
Your rights over your information
You have a number of rights regarding your personal data. tk44win Respects these rights and makes them easy to exercise:
Right to Access
tk44win You have the right to know what data we hold about you. Submit a request to support and a full report will be sent to you within 30 days.
Right to rectification
If any of your information is incorrect or outdated, you can request a correction. Many account details can be updated directly by you.
Right to Erasure
You may request the deletion of certain information. However, some data may not be erasable due to legal obligations.
Right to restrict processing
In certain circumstances, you may request that the use of your data be restricted — for example, while the accuracy of the data is being verified.
Right to Data Portability
You can request your data in a machine-readable format (e.g., CSV).
Right to object
You can object to receiving marketing communications. Your request will be actioned as quickly as possible upon receipt.
To exercise any of these rights support@tk44win.net— email us or reach out via live chat. We typically respond within 30 days.
8
Protection of Minors' Data
tk44win's services are intended solely for users aged 18 and above. We do not knowingly collect any data from minors. Age is verified at the point of registration, and KYC documents may be requested in cases of doubt.
If we become aware that data has been collected from a minor, the account will be closed and all associated data deleted as soon as possible.
An underage member of your family tk44win— contact support immediately if you suspect an account has been opened.
9
Security Measures & Technology
tk44win Industry-standard security technology is used to protect your data. Here is what is actually done in practice, not just in words:
- Encryption in transit: All data is transmitted via TLS 1.3 — the same standard used by modern banks
- Encryption at Rest: Stored data is protected with AES-256 encryption
- Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account
- Anti-Fraud System: Suspicious logins or transactions are automatically flagged
- Regular penetration testing: Third-party security experts audit our systems at least twice a year
- Data Breach Response: In the event of a data breach, affected users will be notified within 72 hours
That said, please keep in mind — 100% security on the internet cannot be guaranteed. Keep your password strong, log out after using shared devices, and if you notice anything suspicious, tk44winto let them know.
10
Policy Updates & Contact
For business or legal purposes tk44win This Privacy Policy may be updated at any time. If significant changes are made, you will be notified by email or via an on-platform notification. You can always check the "Last Updated" date at the top of the page to see when the latest changes were made.
If you have any privacy-related questions, complaints, or requests, please get in touch with us. We'll do our best to respond promptly and helpfully.
Privacy-Related Contact: support@tk44win.net — typically responded to within 24 hours. For urgent matters, Bengali-language support is available 24/7 via live chat.